Creative & Strategic Social Media Management for Global Brand Growth

Three vertical banners promoting S2 University and its training programs. The left banner has a globe with network connections and the text "S2 UNIVERSITY EFFECTIVE REAL-WORLD TRAINING." The middle banner features an image of a cargo port with containers and cranes, with the text about customs embracing innovation. The right banner contains details about a course, with images of containers and a drone.

Social Media Management Case Study

Security Screening Training Campaign — S2 University, S2 Global

Overview

I led a global campaign for S2 University—S2 Global’s educational arm—designed to upskill international security professionals on Certscan, contraband detection, and advanced screening. Featuring internal experts Gary Heffner and Christian Calle, and guided by Melissa Odegaard, the goal was clear: transform sensitive knowledge into accessible, trustworthy digital content and professional connections.


Role

Social Media Manager, Marketing Specialist, Graphic Designer

Timeline

3 years

Skills

Adobe Creative Suite (Photoshop, InDesign, Illustrator, AfterEffects) • Figma • Hootsuite • Windows 365 • Copilot

Platforms

LinkedIn • X (Twitter) • Facebook • Instagram • YouTube • Vimeo

The Challenge

Promoting specialized training to international security professionals came with significant hurdles. We were working in a niche B2G (business-to-government) space with limited outreach opportunities, high sensitivity around content, and strict compliance restrictions.

The target audience—government and security departments—required messaging that was professional, confidential, and credible across multiple regulatory regions. At the same time, we needed to post consistently (three times a week) while balancing thought leadership, educational depth, and promotional clarity.

Early testing showed that LinkedIn and YouTube aligned best with our tone and audience, while platforms like Facebook, X (Twitter), and Instagram underperformed and were ultimately deprioritized.

The Goal

Our goal was to establish S2 University as a trusted educational source for security professionals around the world. We aimed to increase course enrollment, grow brand visibility, and make it easier for security departments, customs officers, and training partners to access expert-led resources on contraband detection and advanced screening tools—without compromising confidentiality or credibility.

We also wanted to integrate meaningful storytelling and real-world data (e.g., contraband seizures, heatmaps) to position the campaign as both informative and visually compelling.

My Role

I led this campaign from end to end, managing the strategy, creative direction, and content execution.

  • Developed and executed a global social media strategy

  • Designed branded content templates using Illustrator, InDesign, and Figma

  • Managed post scheduling and analytics through Hootsuite

  • Coordinated with external creators for timely content production

  • Built long-form video pipelines for YouTube and Vimeo

  • Maintained a consistent cadence of three strategic posts per week

  • Collaborated across departments to ensure regulatory and brand alignment


Creative & Research Strategy

Visual Assets

Data Visuals

GIFs & Motion

Case Studies

Description

Element


Instructor cards and session previews crafted in Illustrator & InDesignData

Converted Certscan analytics into engaging heatmaps and comparison charts

Animated clips to improve attention and content retention

Produced in partnership with experts and published on S2University.com and YouTube

Event poster for the 2024 WCO Technology Conference & Exhibition in Rio de Janeiro, November 12-14, featuring the theme of embracing innovation with traditional and new partners, with a background of a digital globe and network graphics.

Platform Tactics:

  • LinkedIn: Main channel for engaging professionals, featuring course promotions and expert voices

  • YouTube: Hub for long-form interviews and training walkthroughs

  • Vimeo: High-res delivery for internal and client-facing assets

  • Website: Blog-style articles and data-driven updates for added credibility

Results & Outcomes

  • LinkedIn Growth:

    • S2 Global followers surged from 866 to 6,110 (+606%)

    • S2 University followers soared from 32 to 940 (+2,837%)

  • Impact Achieved:

    • Boosted course sign-ups and global reach across 17 regions

    • Cemented S2 University as an authority in security education

    • Facilitated safe, compliant content sharing across public and private sectors

    • Reinforced AI and data-driven approaches in Certscan training

    • Drove brand visibility and opened business development opportunities in a competitive, regulated space

Takeaway

By blending visual storytelling, strategic platform targeting, and data-backed messaging, I elevated S2 University’s global presence—driving meaningful growth and credibility in a highly sensitive industry. We didn’t just share content; we built trust, drove enrollment, and opened doors for future expansion.

Promotional poster for the Border Management & Technologies Summit Americas 2024, taking place in Miami, Florida from June 4-6, 2024, with logos of S2 Global and IBMATA and a background image of a person's face with digital interface graphics.